BigCommerce Integrations with Fishbowl
We create custom integrations between BigCommerce and Fishbowl that go far beyond just moving the data between the two systems and address the important underlying business processes.
BigCommerce is a popular E-Commerce platform that’s widely used by companies in both B2B and B2C segments.
It has a powerful API allowing for robust BigCommerce Integrations with Fishbowl.
Integrating an E-Commerce platform with Fishbowl can be broken down into three main business processes: sales, operations, and finance.
Sales
For sales, common features that many businesses are looking to implement include the ability to update orders after they have been created in the source system, handling partial payments, and splitting one E-Commerce order into many orders in Fishbowl, or combining multiple BigCommerce orders into one order in Fishbowl. Often, it’s also required to have some logic for the sales order items when they’re not mapped directly, but either split, combined, modified, etc. For example, Bill of Materials can be used to create Fishbowl sales orders based on an E-Commerce order.
Operations
In regard to operations, common BigCommerce integration questions to answer are:
Is there a need for an RMA Process?
What additional information is needed to pick and ship orders?
What shipment tracking information needs to go back to BigCommerce from Fishbowl?
How is Order Priority being handled?
Is there a particular logic for assigning stock to Orders?
What kind of logic needs to be implemented to make sure that the orders are
validated prior to importing them into Fishbowl for the purpose of Fraud Prevention?
Finance
Features that are related to Finance and accurate accounting of profitability include:
for accurate PNL by brand.
Sales Rep Assignments, possibility of split sales reps.
Shipping Calculations after the order has been placed.
Properly reflecting the business processes drives the correct BigCommerce to Fishbowl integration Flows, such as Order Downloads, Inventory and Product Pricing Updates, Shipment Tracking Writeback, RMA and Return handling, and many more.
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