Magento/Adobe Commerce Integrations with Fishbowl
We create custom integrations between Magento/Adobe Commerce and Fishbowl that go far beyond just moving the data between the two systems and address the important underlying business processes.
Magento/Adobe Commerce is a powerful open-source e-commerce platform that caters to both B2B and B2C customers. Unlike most other platforms it is common for a Magento/Adobe Commerce instance to be extensively customized to suit the individual company’s needs. This allows for much closer coupling between the e-commerce platform and a business.
That’s why integrations with Magento/Adobe Commerce tend to be both robust and complex in their functionality. There are practically no limits when it comes to integrating with Magento/Adobe Commerce.
Integrating an E-Commerce platform with Fishbowl can be broken down into three main business processes: sales, operations, and finance.
Sales
For sales, common features that many businesses are looking to implement include ability to update orders after they have been created in the source system, handling partial payments, splitting one Ecommerce order into many orders in Fishbowl, or combining multiple Magento/Adobe Commerce orders into one order in Fishbowl. Often, it’s also required to have some logic for sales order items, when they’re not mapped directly, but either split, combined, modified, etc. For example, Bill of Materials can be used to create Fishbowl sales orders based on Ecommerce order.
Operations
In regard to operations, common Magento/Adobe Commerce integration questions to answer are:
Is there a need for an RMA Process?
What additional information is needed to pick and ship orders?
What shipment tracking information needs to go back to Magento/Adobe Commerce from Fishbowl?
How is Order Priority being handled?
Is there a particular logic for assigning stock to Orders?
What kind of logic needs to be implemented to make sure that the orders are
validated prior to importing them into Fishbowl for the purpose of Fraud Prevention?
Finance
Features that are related to Finance and accurate accounting of profitability include:
for accurate PNL by brand.
Sales Rep Assignments, possibility of split sales reps.
Shipping Calculations after the order has been placed.
Properly reflecting the business processes drives the correct Magento/Adobe Commerce to Fishbowl integration Flows, such as Order Downloads, Inventory and Product Pricing Updates, Shipment Tracking Writeback, RMA and Return handling, and many more.
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